Legal
Refund Policy
Last updated 13 September 2026.
14-day money-back guarantee
We offer a 14-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 14 days of your order date — for any reason, no questions asked. This applies to every plan (Tier One, Premium, and the Premium upgrade).
How to request a refund
Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all orders. To request a refund:
- visit paddle.net and look up your order, or
- email support@breakupglowup.app from the address you used to buy, and we'll arrange it with Paddle for you.
Paddle will confirm the refund by email and return the money to your original payment method. Card refunds typically appear within a few business days.
What happens to your access
Break Up, Glow Up plans are one-time purchases — there is no subscription to cancel and no renewal charges. When a refund is processed we may end the paid features the purchase unlocked; your free account and your private entries stay yours.
After 14 days
Change-of-mind refunds are available within the 14-day window. After that, refunds are at our discretion — but if something is genuinely wrong with your purchase, email us and we will always try to make it right. Nothing here limits any legal rights you have as a consumer.