Legal
Terms & Conditions
Last updated 13 September 2026.
Who you are buying from
Break Up, Glow Up is owned and operated by Jacqueline Holland Seymour (the "Seller", "we", "us"). When you use the app or buy a plan, you are contracting with Jacqueline Holland Seymour. By continuing to use the service you agree to these terms.
What the service is
Break Up, Glow Up is a self-guided wellbeing app: daily emotion check-ins, journaling with optional AI reflection, no-contact tracking, grounding exercises, podcast suggestions, quotes and glow-up exercises. It is reflection and structure, not therapy, diagnosis or medical care. If you are in crisis, call the 988 Suicide & Crisis Lifeline (US) or your local emergency number.
Your account
You must be at least 16 years old. You are responsible for keeping your sign-in credentials confidential and for everything that happens under your account. Please provide accurate information when you sign up and keep it up to date.
Your writing
You own the journal entries, notes, unsent messages and Future Me letters you create. You grant us a limited licence to store and process that content solely to provide the service to you. We do not use your writing for marketing or to train AI models.
The AI reflection
The optional AI reflection is generated by an AI provider when you ask for it. It may be imperfect or miss nuance — it is not professional advice. You are responsible for how you use any AI-generated response.
Acceptable use
You must not misuse the service. That includes:
- using it for anything unlawful, or for fraud or spam;
- infringing anyone's intellectual property rights;
- interfering with the service — malware, probing, scraping, or bypassing limits;
- reverse engineering the app, or reselling or redistributing it;
- accessing another person's account or data.
Our intellectual property
We own the service and everything that makes it work — the software, design, content we create, and the Break Up, Glow Up branding. We grant you a limited, non-exclusive, non-transferable right to use the app within your plan. That right ends if your access ends.
Purchases and Paddle (Merchant of Record)
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Plans (Tier One and Premium) are one-time purchases, not subscriptions, so there is nothing to cancel and no renewal charges. Payment, billing, tax and refund mechanics are governed by Paddle's Buyer Terms. See our Refund Policy for how refunds work.
Service availability
We work hard to keep the app available, but we do not guarantee uninterrupted or error-free performance. Features may change as the app improves.
Warranties and liability
The service is provided "as is". To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose. We are not liable for indirect, consequential or special damages (including loss of profits, data or goodwill). Our total liability to you is capped at the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability for fraud, or for death or personal injury, where the law does not allow it.
Suspension and termination
We may suspend or end your access if you materially breach these terms, fail to pay, pose a security or fraud risk, or repeatedly or seriously violate these rules. You can stop using the app and delete your account at any time — email support@breakupglowup.app. When your account is deleted, your content is permanently removed; we recommend exporting anything you want to keep first.
Changes
If we change these terms in a way that affects you, we will say so in the app. Continuing to use the service after a change means you accept the updated terms.
Contact
Questions about these terms: support@breakupglowup.app.